ITSportsNet Help and Support Center
In the rest of this section you will find ITSportsNet's Support Service Levels and information on how to get your support issues resolved as quickly as possible. Our goal is to answer help cases within 1 business day.
Searching for a Solution
On this site, look to the left hand menu options for - your ORGANIZATION or TYPE OF SPORT and then YOUR ROLE ASSIGNED. Click on that link, and it will bring you to a listing of all of the help documents for your role and organization.
Opening a Help Ticket
If your solution search is unsuccessful, submitting a case through the Case Tool is the next step. Entering a case is the fastest, most effective way to let us know that you need help.
There are two ways that you can log a case:
All comments added to cases by the Ivrnet Client Services Agent will also be emailed to you as a courtesy. If you choose to reply to the email, this will be added to the case comments.
Other Features of the Case Tool
When you sign into www.itsportnet.com/admin/v21 -->Communicate you will have the following options:
By following the process above, you'll help us, help you, resulting in a great experience for everyone.